What Is MyQ?

MyQ is the smart home platform developed by Chamberlain Group, the company behind both Chamberlain and LiftMaster garage door openers. It's built directly into most openers manufactured since 2016, and can be added to older openers with the MyQ Smart Garage Hub ($40-60).

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Remote Access

Open, close, and monitor from anywhere

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Alerts

Real-time notifications on door activity

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Scheduling

Auto-close at specific times

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Guest Access

Share access with family members

Step-by-Step MyQ Setup

1

Download the MyQ App

Download "myQ" from the App Store (iOS) or Google Play Store (Android). Create a new account with your email address, or sign in if you already have a Chamberlain/LiftMaster account.

2

Locate Your Opener's Learn Button

On your garage door opener motor unit, find the "Learn" button. On most models, it's a small colored button (purple, yellow, or orange) near the antenna wire. You may need to remove a light cover to access it.

3

Put Opener in Pairing Mode

Press and hold the Learn button until the LED indicator starts blinking (usually 3-5 seconds). This puts the opener in WiFi pairing mode for the next 3 minutes.

4

Connect to WiFi via App

In the MyQ app, tap "Set Up Device" and select your opener model. When prompted, connect to your home's 2.4GHz WiFi network (5GHz won't work). Enter your WiFi password and wait for connection confirmation.

5

Name Your Device and Test

Give your garage door a name (e.g., "Main Garage"). Test the connection by using the app to open and close the door. Verify that push notifications are working by triggering the door manually.

Smart Home Integration

MyQ integrates with major smart home platforms, though some require additional purchases or subscriptions. For a full comparison of smart openers, see our complete smart opener guide.

Amazon Alexa

Voice control requires the Key by Amazon service, which uses Alexa for commands like "Alexa, close the garage door." Setup through the Alexa app is straightforward, and you can include garage control in Alexa routines.

Cost: Free with Alexa, but Amazon Key integration is a separate service.

Google Home

Google Assistant voice control requires a MyQ Premium subscription ($1.99/month or $19.99/year). Once enabled, say "Hey Google, open the garage" for hands-free control.

Cost: $1.99/month or $19.99/year for MyQ Premium.

Apple HomeKit

HomeKit integration requires the MyQ Home Bridge ($50), a separate hardware device that connects your MyQ opener to Apple's ecosystem. Once set up, use Siri and include your garage in HomeKit automations.

Cost: $49.99 one-time for MyQ Home Bridge.

In-Garage Delivery
Free

Amazon Key for Garage allows Amazon delivery drivers to open your garage door to leave packages inside, protecting them from theft and weather. Available in select areas (including most of the GTA).

Troubleshooting Common Issues

Problem Solution
Won't connect to WiFi Ensure you're using 2.4GHz WiFi (not 5GHz). If your router combines both bands, temporarily disable 5GHz during setup. Check signal strength in garage—at least 2 bars needed.
Frequent disconnections Weak WiFi signal is the most common cause. Add a WiFi extender to your garage, or move your router closer. Metal garage doors can block signals—position extender inside the garage.
App shows "offline" Power cycle the opener by unplugging for 30 seconds. Check your home internet connection. If issue persists, reset the opener's WiFi by holding the Learn button for 10+ seconds.
No push notifications Check phone settings—ensure MyQ app has notification permissions. In the MyQ app, verify notifications are enabled under Settings → Notifications.
Delayed response Normal latency is 2-4 seconds. If longer, it's usually a WiFi issue. Commands are processed through MyQ's cloud servers, so a stable internet connection is essential.

Compatible Garage Door Openers

Openers with Built-in MyQ

Most Chamberlain and LiftMaster openers manufactured since 2016 have MyQ built in. Look for the MyQ or WiFi logo on your unit. Models include:

  • Chamberlain B-series (B6765, B4655, B2405, etc.)
  • Chamberlain C-series (C410, C450, etc.)
  • LiftMaster 8500, 8550W, 8580W series
  • LiftMaster 87504, 84501 series

Adding MyQ to Older Openers

For openers without built-in WiFi, the MyQ Smart Garage Hub ($40-60) adds connectivity to most brands including:

  • Older Chamberlain and LiftMaster models
  • Genie openers (manufactured after 1993)
  • Craftsman openers
  • Most Security+ 2.0 compatible openers

Frequently Asked Questions

Why won't my MyQ connect to WiFi?
MyQ only works with 2.4GHz WiFi networks, not 5GHz. If your router broadcasts both bands with the same name, temporarily disable 5GHz during setup. Also ensure your garage is within WiFi range—signal strength needs to be at least 2 bars.
Does MyQ work in Canada?
Yes, MyQ works fully in Canada. The app is available on both iOS and Android in the Canadian stores, and all features including remote access, notifications, and smart home integration work identically to the US version.
Is the MyQ app free?
The MyQ app is free to download and includes all basic features: remote open/close, real-time alerts, activity history, and guest access. Premium features like Google Assistant and Amazon Key require a small monthly subscription or one-time purchase.
Can MyQ work without internet?
No, MyQ requires an active internet connection for remote access. If your internet goes down, the app won't work—but your garage door will still function normally with remotes and wall buttons.
How secure is MyQ?
MyQ uses encrypted connections and secure authentication. Enable two-factor authentication in the app for added security. The system requires your password to open the door remotely, preventing unauthorized access.

Need MyQ Installation Help?

We install and configure MyQ-compatible openers. Same-day service available across Toronto & GTA. Book online.

437-265-9995

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